I recently had the opportunity to present at a local school’s careers fair, aimed at giving Year 10s a glimpse into various professions. I was there to share what it’s like to work in local government, what being a service…
Did biomimicry ever catch your attention? Perhaps in futuristic car designs or quirky shapes in buildings. We often associate it with industrial and exterior design, but can nature truly inspire services? I recently came across a video showcasing a rather…
I was reminded of this key principle from Lou Downe’s 15 Principles of Good Service Design on a recent trip to the doctors which ended in a rather frustrating way! I’m a blood donor and was due to make my…
In our fast-paced digital age, time is a precious commodity, ⏰ and working efficiently has never been more important. Luckily, there is an abundance of tech tools out there that can seriously level up your productivity game 💪 I’m excited…
How we created a scalable and reusable directory of services for West Northants The opportunity Over the last year, the West Northants Digital team have been working with the Local Offer service to design and create a new directory of…
